Privacy Policy
Welcome to Proboxin Export’s Privacy Policy. This policy explains how we collect, use, disclose, and protect your personal information when you visit and use our website at https://export.proboxin.com. By accessing or using our services, you agree to the practices described in this Privacy Policy. Last updated: March 15, 2025.
Information We Collect
We collect information in several ways, including information you provide directly, information collected automatically, and information from third parties. This may include your name, email address, company name, country, phone number, and payment-related details when you register, request a quote, subscribe to our newsletter, or contact our support team.
Automatically Collected Information
When you visit our site, we may collect technical information such as your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and cookie identifiers. This data helps us improve site performance, analyze traffic patterns, and enhance user experience.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our services and website
- To process transactions and fulfill orders or inquiries
- To communicate with you, including responding to support requests and sending service-related updates
- To send marketing communications (with your consent, where required)
- To improve our website, products, and customer support
- To comply with legal obligations and enforce our Terms & Conditions and Disclaimer
Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website, conducting our business, or servicing you — provided they agree to keep your information confidential. We may also disclose your information when required by law, to protect our rights or safety, or in connection with a corporate transaction such as a merger or acquisition.
Data Security
We implement industry-standard security measures, including encryption (SSL/TLS), secure access controls, and regular security assessments, to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
You have the right to access, correct, update, or delete your personal information. You may also opt out of marketing emails at any time using the unsubscribe link in our messages. To exercise these rights or make a request, please contact us at support@export.proboxin.com or via our Contact Us page.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze site usage, and deliver relevant content and advertisements. You can manage cookie preferences through your browser settings. For more details, see our Privacy Policy.
Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly. Significant changes will be posted on our website with an updated “Last updated” date. Continued use of our site after such changes constitutes acceptance of the revised policy.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact our Data Protection Officer at support@export.proboxin.com, or write to us at Proboxin Export, Attn: Privacy Team, Jakarta, Indonesia. You may also visit our Contact Us page for additional support options. For more information about our organization, please visit our About Us page.